Opennet Hwawei HG256 Residental Gateway Manuel Guide / Solutions
Size: 173 mm x 146 mm x 48 mm
Weight: 1 kg
Main Features:
Uplink: RJ-45: Giga 1000M
Downlink: RJ-45: 4 FE LAN ports; RJ-11: 1 VoIP port; USB: 1 USB 2.0 host; WLAN: 802.11n 2*2
High-quality VoIP
Flexible QoS
Supports TR-069
Supports Windows 2000/Windows XP/Vista
Manual Guide pdf / Faqs /
1. Q 1: Can I use the HG256 as a DHCP server?
Yes, you can. The HG256 incorporates the DHCP server software.
2. Q 2: How can I quickly restore the default settings of the HG256?
When the HG256 is powered on, press and hold the RESET button for more than 3s, and then release it. Then the HG256 automatically restarts and the default settings are restored.
3. Q 3: What can I do if I cannot access the HG256 configuration page?
Step 1 Check the IP address of your computer and ensure that this IP address is in the same network segment as the LAN IP address of the HG256. Step 2 Ensure that your Web browser does not use a proxy server. Step 3 Ensure that you have entered the correct user name and user password that are used for accessing the HG256 configuration page. If the problem persists, restore the default settings of the HG256. ----End
4. Q 4: Does the WPS function have any special requirement on the wireless encryption settings of the HG256?
The WPS function can be used only when the security mode of the WLAN is set to WPA-PSK or WPA2-PSK and the SSID is set to SSID1. It is recommended that you set the security mode to WPA-PSK/WPA2-PSK for the WLAN.
5. Q 5: If my PC fails to connect to a WLAN after I press and hold the WPS button, what should I do?
Step 1 Ensure that only one computer is trying to connect to the HG256 through the WPS function at a particular moment. Step 2 On the HG256, ensure that the wireless network function and the WPS function implemented through the PBC method are enabled. Step 3 Ensure that the security mode of the WLAN is set to WPA-PSK or WPA2-PSK and the SSID is set to SSID1. Note that the WPS function of the HG256 is forcibly disabled if the WEP encryption is used for accessing a WLAN. Step 4 Check the positions of the wireless router and the PC. Ensure that they are far from electrical appliances, such as a microwave oven, a refrigerator, or a cordless telephone, that generate strong magnetic or electric fields. Step 5 It is recommended that you place the HG256 and the PC in an open space. Although radio signals can pass through obstacles, passing through too many obstacles such as cement or wooden walls can affect the transmission of radio signals of a WLAN.
6. Q 6: What can I do if I cannot access the Internet through a wireless network adapter?
If the WLAN indicator is off, you can infer that the wireless local area network (WLAN) function of the HG256 is disabled. In this case, enable the WLAN function. For details about how to enable the WLAN function, see the manual of the HG256. Step 3 See the description of the wireless network adapter that is installed on the computer and check whether the wireless network adapter supports the 802.11b/g/n protocols. If the wireless network adapter does not support the 802.11b/g/n protocols, replace it with the network adapter that supports the protocols. Step 4 Check whether the driver for the wireless network adapter is properly installed on the computer. If the driver is improperly installed, install it properly. Step 5 Check whether the computer can receive the signals of a WLAN. Take a computer that runs Windows XP as an example. To check whether the computer can receive the signals of a WLAN, do as follows: 1. In the Control Panel window, double-click Network Connections to display the Network Connections window. 2. In the Network Connections window, right-click Wireless Network Connection and choose View Available Wireless Network. If the computer cannot detect a WLAN, place the computer close to the HG256 and ensure that no obstacles such as cement or wooden walls are present between the wireless client and the HG256. Step 6 Check whether the computer accesses the WLAN of the HG256 successfully. Check the list of wireless network connections and ensure that the HG256 is connected to the WLAN. Step 7 Try to access multiple Web sites to check whether the HG256 can access other Web sites. If the HG256 cannot access other Web sites, restore the default settings of the HG256. If the problem persists, contact your network service provider. ----End
7. Q 7: What can I do if the HG256 cannot access the Internet through a wireless network adapter sometimes or if the WLAN connection is unsteady?
Step 1 Check the positions of your router and computer. Ensure that they are far from electrical appliances such as microwave ovens, refrigerators, or cordless telephones that generate strong magnetic or electric fields.
Step 2 Place your router in a vacant area. Although radio signals can pass through obstacles, the transmission effects of WLAN radio signals are affected if radio signals pass through too many obstacles such as cement or wooden walls.
Step 3 Place your computer close to your router. If your computer is far from your router, the transmission effects of the WLAN are affected.
Step 4 Place your router and computer in another direction. Step 5 Do not use your router to access a WLAN during thunderstorms.
8. Q 8: What can I do if the WLAN of the HG256 is not encrypted and the computer cannot access the WLAN?
Step 1 Delete the settings of wireless network connections from your computer. Take a computer that runs Windows XP as an example. To delete the settings of wireless network connections, do as follows:
1. In the Control Panel window, double-click Network Connections to display the Network Connections window.
2. In the Network Connections window, right-click Wireless Network Connection and choose Properties.
3. In the Wireless Network Connection Properties dialog box, click the Wireless Networks tab.
4. In the Preferred Networks group box, select the latest wireless network connection saved on your computer. Then click Remove.
5. Delete all the other wireless network connections from the Preferred Networks group box.
6. Click OK. Step 2 Create a wireless network connection that is not encrypted.
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